| Thursday, November 20, 2008 | |||||
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What is the MP3 Library and how do I use it? In addition to CD and cassette formats for our audio products, we offer new products (and many previously existing products) in a digital MP3 format that is downloadable after purchase. Simply click the MP3 format option for the desired product to add it to your online Shopping Cart. All of your purchased MP3 audio content is available to you through your personal MP3 Library. Log in with your username and password to see a convenient, organized list of purchased MP3 products and Journal issues along with additional account information. Your username is generally the email address you provided when purchasing MP3 products (and to which we emailed your password). An easily accessible link to the MP3 Library page is also provided in the navigation bar on the left side of our website's pages, referenced as "Your MP3 Library." Your MP3 Library includes the audio files for each purchase, as well as associated print files, including forms for printing CD labels, tray liners, and other resources. If you notice any discrepancies between our records and what you thought you ordered, please let us know by emailing us. The file list for each product includes an informative "1st_Read_Me" file; when you purchase new products, you may wish to download this file first. Or you may prefer simply to download the audio files and start listening right away. If MP3 listening is new to you, the "1st_Read_Me" file includes extensive instructions for getting our files into MP3 playback software, onto an MP3 player, or burned onto conventional CDs. Feel free to change your password and/or user name any time you log on; to change these fields, click on the "Your Profile" link from the main page after logging in. If your email address changes, we will NOT change your user name for access to this account. If you forget your user name or password, e-mail us at MP3[at]marshillaudio.org, giving us your full name and postal code; we'll assign you a new user name and password and notify you as soon as possible. This will be done manually, so you won't hear back from us right away. If you have questions about our MP3 products, we may have already provided an answer on our "Carefully Answered Questions" page. If you have other questions or problems, call us at 800-331-6407 (9-5 EST) or e-mail us at MP3[at]marshillaudio.org. In case you're worried about security, please note that no credit card information is stored on this site. All credit card information submitted with your order is handled via a secure site, and is deleted as soon as your order is processed. One final note. We realize that it's amazingly easy to share these files with friends and family members. We decided not to use any digital protection systems in these files, so that means you're on an honor system of sorts. So we ask that you read our comments here about how we hope you'll respect the hard work we put into these products. Now that this system is in place, we're hoping to increase the number of MP3 products we have available, so check our website's home page periodically for news about new products. |
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To subscribe to the MARS HILL AUDIO Journal call 1.800.331.6407 or order online Download a free MP3 sample of the Journal Request a demonstration issue on cassette or CD
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| © 2008 MARS HILL AUDIO | |||||