Thursday, May 15, 2008
Frequently Asked Questions

MARS HILL AUDIO Customer Service:
Frequently Asked Questions

Q. How often is the MARS HILL AUDIO Journal produced?
A. The Journal is produced 6 times per year, or every other month.
Q. When should I expect to receive each issue of the Journal?
A. It will usually arrive in your mailbox toward the end of the 2nd month of the publication date. For example, the September/October issue should arrive toward the end of October. The publication dates are January/February, March/April, May/June, July/August, September/October, and November/December.
Q. Which is the current issue?
A. Click here for the current issue and a brief description of its contents.
Q. How much is an annual subscription? Do you offer any discounts?
A. An annual subscription is $42 for the cassette version, $48 for the CD version, and $30 for the MP3 Download version. We do not offer discounts for students, senior citizens or others. However, if you are interested in purchasing bulk subscriptions (10 or more at a time) please call us for special pricing.
Q. If I order a subscription, how long will it take before I receive the first CDs?
A. In general, new subscribers receive their first CDs within 2 weeks, often sooner.
Q. What should I do if there's a problem with my subscription or other order?
A. You may call, write, fax or e-mail us with your inquiry. Click here for contact information.
Q. May I send you my change-of-address via e-mail?
A. Yes, just click here and fill out the form.
Q. Is my subscription information available online?
A. No, but if possible we will add this feature to our web page in the future.
 

To subscribe to the MARS HILL AUDIO Journal call 1.800.331.6407 or order online
Download a free MP3 sample of the Journal   Request a demonstration issue on cassette or CD

 

© 2008 MARS HILL AUDIO